Rio Rewards

Rio Hotel & Casino General FAQs

What is the address of Rio Hotel and Casino?

3700 W. Flamingo Road, Las Vegas, NV 89103
Click here for the Google Maps location

Is parking free at Rio?

Yes! Self-parking and valet are complimentary and located directly on site. There is also free RV, bus, and truck parking for registered hotel guests. Oversized parking is available on Twain & Polaris, north of the resort.

How do I opt-out of receiving marketing communications or targeted online advertising?

If you wish to opt-out, please complete either a US Privacy Request, an EU Privacy Request, or click here to view our privacy policy.

Hotel FAQs

Where is the best view of the Las Vegas Strip from Rio?

The view from Rio’s oversized hotel rooms is well worth the upgrade to a high-floor, strip-view room or suite. Non-hotel guests say the view from High Steaks Vegas and VooDoo Lounge is breathtaking and unforgettable.

Does Rio accept cash at the front desk?

Rio does not accept cash at the time of check-in for payment and incidentals. All payments will be processed through credit card.

Guests may pay with exact cash amount at check-out, though no change will be available.

May I request late check out?

Late checkout can be requested on the day of departure for an additional fee, starting at $20, based on availability.

Are pets allowed at Rio?

Yes, Rio is pet friendly. Dogs that weigh 50 lbs or less are allowed, up to 2 dogs maximum.

 

Rio’s Pet Fee is $150 per night, per dog.

 

A registration form is required at time of check in.

Do I need a room key to access the pool?

Yes. Hotel guests must scan their room key for pool access.

Casino FAQs

Do you need an invitation to play in the Rio Baccarat Room?

No, everyone is welcome to play in Rio’s new Baccarat Room.

Does Rio offer special events for Rio Rewards members?

Yes! Rio hosts a number of special events for Rio Rewards members, in addition to great weekly giveaways and slot tournaments.

Does Rio match tiers to other loyalty programs?

During designated promotional periods, a Rio Rewards representative may match your loyalty program tier from select Las Vegas casinos. Physical loyalty card, printed offer and/or loyalty app may be required for verification. Terms and conditions apply, and management reserves all rights.

Does Rio match offers from other loyalty programs?

Rio may extend offer matches to our guests in order to experience our new loyalty program and renovated Ipanema Tower rooms. To request an offer match, forward emails with offer information from other Las Vegas casinos, resorts and hotels, along with desired stay dates to matchtheoffer@riolasvegas.com. An offer match is not guaranteed, and official rules can be found at the Rio Rewards desk.

What are the benefits of the Rio Rewards loyalty program?

We are excited to introduce Rio Rewards, a new program that recognizes both gaming and non-gaming spend. Points can be earned at slots, table games, and around the resort in non-gaming areas such as food and beverage, at varied earning rates. A point is worth a penny and points are earned fast! More details of the loyalty program can be found here.

Dining FAQs

What breakfast options are available at Rio?

Rio has several great breakfast options. Good days begin at The Kitchen Table, where breakfast and lunch classics are served with a fresh point of view. Eggslut is located near the Front Desk. Both open daily at 7:00 AM. Starbucks offers fast breakfast bites and snacks, opens at 5:00 AM.

Where can I claim my Hyatt Globalist Breakfast Benefit?

Hyatt Globalists earn complimentary breakfast at Rio Las Vegas inside The Kitchen Table, where breakfast and lunch classics are served with a fresh point of view.

Is the Rio Buffet open?

Carnival World Buffet was closed in 2020 and will not reopen, however Canteen Food Hall is open daily with six tasty new outlets to enjoy.

What dining options are available at the Canteen Food Hall?

The Canteen Food Hall features multiple dining options including Southland Burrito Co., Shogun Ramen, Tony Luke’s, Tender Crush, Nama Nama, and Attaboy Burger. Please check each restaurant’s web page for current hours of operation. Click here to see all Rio restaurants.

Where is Starbucks located?

Starbucks is located in the Ipanema Tower. Please visit the Starbucks web page for current hours of operation. Click here to see all Rio restaurants.

Hotel Guest FAQs

What are Rio’s Bell Desk hours?

Rio Bell Desk Hours are as follows:

Saturday – Wednesday from 6:00 AM – 12:00 AM

Thursday and Friday from 6:00 AM – 2:00 AM.

Does Rio offer laundry services?

Yes. Laundry services are available from the Bell Desk upon request for a small additional fee.

Press Only, Dry Clean & Press are available for both men’s and women’s garments. Pick up by 8:00 AM and returned same-day.

6-Hour Express Service is available – garments must be picked up by 11:00 AM and a $75 surcharge applies.

What are the room service hours?

Room service is available from 7:00 AM to 12:45 PM. You can place your order, checkout, and pay ahead at our online ordering system.

What are the check-in and check-out times?

Hotel check-in is at 3:00 PM (must be 21+ to check in). Early check-in is based on availability for an additional charge beginning at $50+tax. Hotel check-out is at 11:00 AM. Late check-outs may be available for an additional charge, starting at $40+tax, based on availability.

What is Rio’s resort fee?

$50.00+tax ($56.69) per night, unless otherwise noted in a promotional offer.  

  • 50% off show tickets (excluding The Empire Strips Back)
  • 2-for-1 mimosas at select locations
  • 2-for-1 cocktails at Luckley Tavern & Grill
  • In-room Wi-Fi
  • Fitness center access
  • Seasonal pool access
  • Local and toll-free calls

Pool & Recreation FAQs

What are the pool hours?

Ipanema Beach Club is closing on October 12, 2025 and will make waves again in Spring 2026.

Do I need a room key to access the pool?

Yes. Hotel guests must scan their room key for pool access.

How can I book a cabana or daybed?

In season, reservations can be made online or by speaking with our pool receptionist team. Space is limited—advance booking is highly recommended.

Are floaties and pool toys allowed?

For safety reasons, large flotation devices and pool toys are not permitted.

What amenities are included with cabana rentals?

Each cabana includes a shaded lounge area, personal safe, stocked mini-fridge with bottled water, and dedicated service. Additional food and beverage may be purchased separately.

Groups and Events FAQs

Can I set up a room block for my event attendees?

Yes. We offer room blocks for conferences and group events, with a wide range of accommodations.

The resort features over 2,500 guest rooms, with standard rooms measuring 582 square feet, ideal for attendee comfort. We also offer 130 suites ranging from 1,200 to 12,000 square feet for executives, speakers, and VIP guests.

Select premium suites include separate his-and-hers bathrooms, balcony hot tubs (weather permitting), and in the Masquerade Tower, Chairman and Presidential Suites with private rooftop swimming pools.

Are we allowed to brand throughout the conference area and hotel?

Yes. Branding opportunities are available throughout the conference areas and select hotel spaces.

Options include banners, window clings, and digital signage, as well as custom agendas and announcements displayed on in-room TVs for conference attendees.

What are your internet capabilities for meetings?

We provide enterprise-level, ultra-high-speed internet designed specifically for conferences, conventions, and large-scale events.

Our convention center is supported by robust fiber infrastructure, allowing us to deliver dedicated, high-capacity bandwidth customized to your event. This supports leadership summits, hybrid conferences, product launches, and live-streamed keynotes.

Hard-line internet connections are available for production teams, along with on-site IT and event technology support before and during your event. Private SSIDs, encrypted networks, and access controls can also be configured upon request.

How much is parking for conference attendees?

Parking is free for all conference attendees.

There is no charge to park in any on-site parking lots, making arrival and logistics simple for guests, exhibitors, and production teams.

Do you have outdoor event spaces? Can we host an event in the pool area?

Yes. We offer multiple outdoor venues, including poolside and large-format open-air spaces.

Ipanema Beach Club features five swimming pools and can be made private to host events for up to 3,000 guests, making it ideal for receptions, buyouts, and evening functions.

For large-scale outdoor activations, our 10-acre parking lot is also available and has previously hosted automotive launches, outdoor exhibits, and rodeo-style events.